REFUND/ RESHIP ? REPLACEMENT POLICIES
WE HAVE A NO QUESTIONS ASKED REFUND POLICY.
If you are not satisfied with your purchase please contact us, a refund is possible or we would reship a different product depending upon your decision
Normal delivery lead times are 7 – 14 days, however during busy periods, deliveries can take longer. We will be happy to reship or issue a refund for lost order under the following conditions:
1. Address provided is correct.
2. At least 35 days has elapsed from the original shipping date.
3. Parcel are held in customs.
When your shipment passes through customs, shipment can be held in for 3-21 days before informing the customer
If your order has not arrive please allow additional 7 days before contacting us, your shipment might been delayed or held in customs.
Orders are processed and shipped within 12 hours if you cancel your order prior shipping we will issue a refund.
Due to the nature of the product we do not allow returns. If you are not happy with the products Please contact us and based on your specific case we will decided if to issue a refund/reship
If you have any additional question do not hesitate to contact us